Corporate Policies & Ordering Terms
Notice for Internal Review
This policy explains how Healthy Child Nigeria Limited manages contact records received from healthcare professionals, community pharmacies, and commercial partners through web enquiries, email correspondence, and direct WhatsApp conversations.
Information Collected
Access Restrictions
We record information submitted through online contact forms, website product requests, and WhatsApp chats. Collected items typically include contact names, facility titles, telephone numbers, delivery destinations, and specific product requests.
Access to collected information is restricted strictly to authorized customer service and distribution dispatch staff. Operational safeguards are maintained to protect communication logs from unauthorized internal review or third-party transfer.
Purpose of Use
Privacy Inquiries
Collected details are utilized exclusively to respond to incoming enquiries, provide verified medication availability details, manage routine logistical communication, and administer authorized commercial distributor accounts.
For questions regarding your communication history or to request data corrections, contact our designated administrative desk at [privacy-contact@healthychild.ng] or by mail at [Insert Company Registered Address, Nigeria].
Commercial Ordering Terms
All prospective wholesale buyers, institutional buyers, and community pharmacies must review these essential terms before placing requests for pediatric formulations and therapeutic supplies.
Pricing Currency
Logistics & Delivery
WhatsApp Inquiries
All published catalogue prices, quotation sheets, and commercial estimates are displayed and invoiced exclusively in Nigerian naira (NGN), subject to documented manufacturer updates.
Delivery charges, cold-chain carrier arrangements, and destination timelines must be explicitly agreed with our logistics desk before any dispatch leaves the central facility.
Conversations and availability checks conducted via WhatsApp do not automatically constitute completed purchases or binding sales contracts until a formal invoice is generated.
Stock Confirmation
Order Acceptance
Packaging Verification
Customers must actively verify inventory availability with sales coordinators prior to remitting payment, as warehouse batch allocations vary across national distribution hubs.
Wholesale orders remain subject to acceptance and written confirmation by the company. We reserve the right to verify professional facility licenses prior to processing orders.
All received product details must be inspected against actual carton packaging, batch labeling, and accompanying clinical documentation before acceptance by receiving staff.
Direct Policy Questions
Document Version & Amendments
For commercial order verifications or corporate enquiries, contact customer service at [support-desk@healthychild.ng] or call [Insert Official Phone Number].
This operational policy is maintained as Draft Version 1.0 ([Effective Date: Insert Date]). Healthy Child Nigeria Limited reserves the right to revise commercial terms and distribution schedules following internal management reviews.
